Culture Media LLC, doing business as High Ticket Creative ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products or services, or otherwise interact with us (collectively, the "Services").
Please read this Privacy Policy carefully.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide to Us
We collect personal information that you voluntarily provide to us when you:
Create an account or register for our Services
Make a purchase or place an order
Subscribe to our email list or newsletters
Contact us with inquiries or customer support requests
Participate in surveys, promotions, or other interactive features
This information may include:
Contact Information: Name, email address, mailing address, phone number
Account Credentials: Username, password, and security questions
Demographic Information: Age, occupation, business information
Communications: Content of messages you send to us, feedback, or testimonials
2.2 Information Automatically Collected
When you access our Services, we may automatically collect certain information about your device and usage, including:
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, links clicked, referring website
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities (see Section 8 for more details)
2.3 Information from Third Parties
We may receive information about you from third-party sources, including:
Payment Processors: Square, Inc. provides us with transaction confirmation and limited payment information
Analytics Providers: Google Analytics and similar services provide us with aggregate usage statistics
Marketing Partners: If you interact with our advertisements or content on third-party platforms
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
3.1 To Provide and Maintain Our Services
Process your purchases and deliver digital products
Create and manage your account
Provide customer support and respond to your inquiries
Monitor and improve the security and performance of our Services
3.3 To Communicate With You
Send you marketing and promotional communications (with your consent)
Provide you with updates about our products and services
Request feedback or reviews
Send administrative information and important notices
3.4 For Legal and Security Purposes
Comply with legal obligations and enforce our Terms of Service
Protect against fraudulent, unauthorized, or illegal activity
Respond to law enforcement requests and legal processes
Protect the rights, property, and safety of our company, users, and the public
3.5 With Your Consent
For any other purpose disclosed to you at the time of collection or with your express consent
4. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:
4.1 Service Providers
We share your information with third-party service providers who perform services on our behalf, including:
Payment Processing: Square, Inc. processes all payment transactions
Email Services: Email service providers that help us send communications
Analytics: Google Analytics and similar services that help us understand usage
Hosting and Infrastructure: Cloud service providers that host our Services
Customer Support: Tools that help us provide customer service
These service providers are contractually obligated to use your information only to provide services to us and are required to maintain the confidentiality and security of your information.
4.2 Business Transfers
If we are involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your information may be transferred as part of that transaction.
We will notify you of any such change and any choices you may have regarding your information.
4.3 Legal Requirements
We may disclose your information when required by law or in response to:
Court orders, subpoenas, or other legal processes
Requests from government or law enforcement agencies
Circumstances where we believe disclosure is necessary to protect our rights, your safety, or the safety of others
Investigation of fraud, security issues, or technical problems
4.4 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
4.5 Aggregate Information
We may share aggregate or de-identified information that cannot reasonably be used to identify you with third parties for analytics, research, or marketing purposes.
5. PAYMENT PROCESSING
All payment transactions are processed by Square, Inc., a third-party payment processor.
We do not directly store or process your full payment card information on our servers.
When you make a purchase:
Your payment information is transmitted directly to Square's secure servers
Square processes the transaction in accordance with PCI-DSS standards
We receive confirmation of the transaction and limited information necessary to fulfill your order
Your use of Square's payment processing services is subject to Square's Privacy Policy and Terms of Service, available at https://squareup.com/us/en/legal.
Square may collect, use, and disclose your payment information in accordance with their own privacy practices.
We encourage you to review Square's privacy policy.
6. DATA SECURITY
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
These measures include:
Encryption of data in transit using SSL/TLS technology
Secure storage of data on protected servers
Regular security assessments and updates
Access controls and authentication requirements
Employee training on data protection practices
However, no method of transmission over the Internet or electronic storage is 100% secure.
While we strive to protect your personal information, we cannot guarantee its absolute security.
You are responsible for maintaining the confidentiality of your account credentials.
7. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Factors we consider when determining retention periods include:
The length of time you maintain an account with us
Whether you have purchased products or services from us
Legal obligations to retain data for specific periods
Statute of limitations for potential legal claims
Our legitimate business interests in retaining the information
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities and preferences.
8.1 Types of Cookies We Use
Essential Cookies: Necessary for the operation of our Services (e.g., authentication, security)
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how visitors use our Services (e.g., Google Analytics)
Advertising Cookies: Track your browsing habits to deliver relevant advertisements
8.2 Managing Cookies
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our Services.
If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):
Right to withdraw consent at any time
Right to object to processing of your personal information
Right to lodge a complaint with a supervisory authority
10. CHILDREN'S PRIVACY
Our Services are not intended for individuals under the age of
18. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information.
If you believe we have collected information from a child under 18, please contact us immediately at [email protected].
11. THIRD-PARTY WEBSITES AND SERVICES
Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party services.
We are not responsible for the privacy practices of third-party services.
We encourage you to review the privacy policies of any third-party services before providing them with your personal information.
12. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
If we transfer your information outside your country, we will take appropriate safeguards to ensure your information receives an adequate level of protection.
13. DO NOT TRACK SIGNALS
Some web browsers have a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Our Services do not currently respond to Do Not Track signals.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Posting the updated Privacy Policy on our website with a new "Last Updated" date
Sending you an email notification (if you have provided your email address)
Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
15. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Culture Media LLC (DBA High Ticket Creative) Email: [email protected]