TERMS OF SERVICE

Last Updated: November 24, 2025

1. AGREEMENT TO TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Culture Media LLC, doing business as High Ticket Creative ("Company," "we," "us," or "our"), concerning your access to and use of our website, digital products, online courses, training materials, and services (collectively, the "Services").

By purchasing, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use our Services.

2. DESCRIPTION OF SERVICES

High Ticket Creative provides digital products and services including, but not limited to:

Online video training courses

Digital educational materials and resources

Copywriting and marketing training programs

Virtual Video Producer Systemâ„¢ training

Business coaching and consultation materials

Downloadable templates, guides, and frameworks

All Services are delivered digitally and are intended for business and educational purposes.

3. ELIGIBILITY

You must be at least 18 years of age to purchase or use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

If you are accessing or using our Services on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms.

4. ACCOUNT REGISTRATION

To access certain Services, you may be required to create an account. You agree to:

Provide accurate, current, and complete information during registration

Maintain and promptly update your account information

Maintain the security and confidentiality of your login credentials

Immediately notify us of any unauthorized access to your account

Accept responsibility for all activities that occur under your account

You may not transfer your account to any other person or entity without our prior written consent.

5. PAYMENT TERMS

5.1 Payment Processing

All payments are processed securely through Square, Inc., a third-party payment processor. By making a purchase, you agree to Square's Terms of Service and Payment Terms, available at https://squareup.com/us/en/legal.

5.2 Pricing

All prices are stated in U.S. Dollars (USD) and are subject to change without notice. The price charged will be the price displayed at the time of purchase.

5.3 Payment Authorization

By providing payment information, you represent and warrant that:

You are authorized to use the payment method provided

You authorize us to charge your payment method for all fees incurred

You will maintain sufficient funds or credit to cover all charges

5.4 Billing

For one-time purchases, your payment method will be charged immediately upon purchase. For subscription-based Services (if applicable), you will be charged on a recurring basis as described at the time of purchase.

5.5 Taxes

You are responsible for all applicable federal, state, local, and foreign taxes, levies, or duties associated with your purchase.

6. CANCELLATION AND REFUNDS

Please refer to our separate Refund Policy for detailed information regarding cancellations and refunds. Our Refund Policy is incorporated into these Terms by reference.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Company Content

All content included in or made available through our Services, including but not limited to text, graphics, logos, images, audio, video, software, and course materials (collectively, "Company Content"), is the property of Culture Media LLC or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

7.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

Access and use the Services for your personal or internal business use

Download and use digital materials provided as part of your purchase solely for your own use

7.3 Restrictions

You may not:

Copy, modify, distribute, sell, or lease any part of our Services or Company Content

Reverse engineer or attempt to extract source code from our Services

Remove or modify any copyright, trademark, or other proprietary notices

Use our Services or Company Content for any commercial purpose without our express written permission

Share your login credentials or provide access to purchased materials to unauthorized third parties

Record, reproduce, or redistribute any video content, course materials, or training sessions

8. USER CONDUCT

You agree not to:

Use our Services for any unlawful purpose or in violation of these Terms

Interfere with or disrupt the operation of our Services

Attempt to gain unauthorized access to our systems or networks

Upload or transmit viruses, malware, or any other malicious code

Harass, abuse, or harm other users

Impersonate any person or entity or misrepresent your affiliation

Collect or harvest information about other users without consent

Use automated systems or software to extract data from our Services

9. THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to third-party websites, services, or resources not owned or controlled by us, including Square payment processing services. We are not responsible for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party services.

10. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

WE DO NOT WARRANT THAT:

Our Services will meet your specific requirements or expectations

Our Services will be uninterrupted, timely, secure, or error-free

The results obtained from using our Services will be accurate or reliable

Any errors in our Services will be corrected

Your use of our Services will result in any particular business outcome or financial result

No advice or information, whether oral or written, obtained by you from us or through our Services will create any warranty not expressly stated in these Terms.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CULTURE MEDIA LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

Your access to or use of or inability to access or use our Services

Any conduct or content of any third party on our Services

Any content obtained from our Services

Unauthorized access, use, or alteration of your transmissions or content

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Culture Media LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

Your use of our Services

Your violation of these Terms

Your violation of any rights of another party

Your violation of any applicable laws or regulations

13. DISPUTE RESOLUTION

13.1 Informal Resolution

Before filing a claim, you agree to contact us at [email protected] to attempt to resolve any dispute informally. We will attempt to resolve the dispute informally within sixty (60) days.

13.2 Binding Arbitration

If we cannot resolve a dispute informally, any dispute arising from or relating to these Terms or our Services shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in [Your County, Your State] or remotely via video conference.

13.3 Class Action Waiver

YOU AND CULTURE MEDIA LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

13.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.

14. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.

15. TERMINATION

15.1 Termination by You

You may terminate your account at any time by contacting us at [email protected]. Termination does not entitle you to a refund unless otherwise specified in our Refund Policy.

15.2 Termination by Us

We reserve the right to suspend or terminate your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:

Breach of these Terms

Fraudulent, abusive, or illegal activity

Requests by law enforcement or government agencies

Unexpected technical issues or problems

15.3 Effect of Termination

Upon termination, your right to access and use our Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

16. MISCELLANEOUS

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Culture Media LLC regarding our Services.

16.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

17. CONTACT INFORMATION

For questions, concerns, or notices regarding these Terms, please contact us at:

Culture Media LLC (DBA High Ticket Creative) Email: [email protected]

For payment processing inquiries, you may also contact Square, Inc. at https://squareup.com/help.

18. ACKNOWLEDGMENT

BY PURCHASING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.