1. AGREEMENT TO TERMS
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Culture Media LLC, doing business as High Ticket Creative ("Company," "we," "us," or "our"), concerning your access to and use of our website, digital products, online courses, training materials, and services (collectively, the "Services").
By purchasing, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use our Services.
2. DESCRIPTION OF SERVICES
High Ticket Creative provides digital products and services including, but not limited to:
Online video training courses
Digital educational materials and resources
Copywriting and marketing training programs
Virtual Video Producer Systemâ„¢ training
Business coaching and consultation materials
Downloadable templates, guides, and frameworks
All Services are delivered digitally and are intended for business and educational purposes.
3. ELIGIBILITY
You must be at least 18 years of age to purchase or use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
If you are accessing or using our Services on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms.
4. ACCOUNT REGISTRATION
To access certain Services, you may be required to create an account. You agree to:
Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security and confidentiality of your login credentials
Immediately notify us of any unauthorized access to your account
Accept responsibility for all activities that occur under your account
You may not transfer your account to any other person or entity without our prior written consent.
5. PAYMENT TERMS
5.1 Payment Processing
All payments are processed securely through Square, Inc., a third-party payment processor. By making a purchase, you agree to Square's Terms of Service and Payment Terms, available at https://squareup.com/us/en/legal.
5.2 Pricing
All prices are stated in U.S. Dollars (USD) and are subject to change without notice. The price charged will be the price displayed at the time of purchase.
5.3 Payment Authorization
By providing payment information, you represent and warrant that:
You are authorized to use the payment method provided
You authorize us to charge your payment method for all fees incurred
You will maintain sufficient funds or credit to cover all charges
5.4 Billing
For one-time purchases, your payment method will be charged immediately upon purchase. For subscription-based Services (if applicable), you will be charged on a recurring basis as described at the time of purchase.
5.5 Taxes
You are responsible for all applicable federal, state, local, and foreign taxes, levies, or duties associated with your purchase.
6. CANCELLATION AND REFUNDS
Please refer to our separate Refund Policy for detailed information regarding cancellations and refunds. Our Refund Policy is incorporated into these Terms by reference.
7. INTELLECTUAL PROPERTY RIGHTS
7.1 Company Content
All content included in or made available through our Services, including but not limited to text, graphics, logos, images, audio, video, software, and course materials (collectively, "Company Content"), is the property of Culture Media LLC or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
7.2 Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
Access and use the Services for your personal or internal business use
Download and use digital materials provided as part of your purchase solely for your own use
7.3 Restrictions
You may not:
Copy, modify, distribute, sell, or lease any part of our Services or Company Content
Reverse engineer or attempt to extract source code from our Services
Remove or modify any copyright, trademark, or other proprietary notices
Use our Services or Company Content for any commercial purpose without our express written permission
Share your login credentials or provide access to purchased materials to unauthorized third parties
Record, reproduce, or redistribute any video content, course materials, or training sessions
8. USER CONDUCT
You agree not to:
Use our Services for any unlawful purpose or in violation of these Terms
Interfere with or disrupt the operation of our Services
Attempt to gain unauthorized access to our systems or networks
Upload or transmit viruses, malware, or any other malicious code
Harass, abuse, or harm other users
Impersonate any person or entity or misrepresent your affiliation
Collect or harvest information about other users without consent
Use automated systems or software to extract data from our Services
9. THIRD-PARTY SERVICES AND LINKS
Our Services may contain links to third-party websites, services, or resources not owned or controlled by us, including Square payment processing services. We are not responsible for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party services.
10. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
WE DO NOT WARRANT THAT:
Our Services will meet your specific requirements or expectations
Our Services will be uninterrupted, timely, secure, or error-free
The results obtained from using our Services will be accurate or reliable
Any errors in our Services will be corrected
Your use of our Services will result in any particular business outcome or financial result
No advice or information, whether oral or written, obtained by you from us or through our Services will create any warranty not expressly stated in these Terms.
11. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CULTURE MEDIA LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
Your access to or use of or inability to access or use our Services
Any conduct or content of any third party on our Services
Any content obtained from our Services
Unauthorized access, use, or alteration of your transmissions or content
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
12. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Culture Media LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
Your use of our Services
Your violation of these Terms
Your violation of any rights of another party
Your violation of any applicable laws or regulations
13. DISPUTE RESOLUTION
13.1 Informal Resolution
Before filing a claim, you agree to contact us at [email protected] to attempt to resolve any dispute informally. We will attempt to resolve the dispute informally within sixty (60) days.
13.2 Binding Arbitration
If we cannot resolve a dispute informally, any dispute arising from or relating to these Terms or our Services shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in [Your County, Your State] or remotely via video conference.
13.3 Class Action Waiver
YOU AND CULTURE MEDIA LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
13.4 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.
14. MODIFICATIONS TO TERMS
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.
15. TERMINATION
15.1 Termination by You
You may terminate your account at any time by contacting us at [email protected]. Termination does not entitle you to a refund unless otherwise specified in our Refund Policy.
15.2 Termination by Us
We reserve the right to suspend or terminate your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:
Breach of these Terms
Fraudulent, abusive, or illegal activity
Requests by law enforcement or government agencies
Unexpected technical issues or problems
15.3 Effect of Termination
Upon termination, your right to access and use our Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
16. MISCELLANEOUS
16.1 Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Culture Media LLC regarding our Services.
16.2 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
16.3 Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
16.4 Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
16.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
17. CONTACT INFORMATION
For questions, concerns, or notices regarding these Terms, please contact us at:
Culture Media LLC (DBA High Ticket Creative) Email: [email protected]
For payment processing inquiries, you may also contact Square, Inc. at https://squareup.com/help.
18. ACKNOWLEDGMENT
BY PURCHASING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.